Volunteer Centre Tower Hamlets (VCTH) provides engaging, practical and affordable volunteer management training. Whether you are a voluntary and community (VCS) organisation, public sector body, or a local infrastructure organisation, why not commission us to deliver training for your staff or member organisations?
All courses are delivered as half-day sessions (2.5–3 hours) and can accommodate between 6 and 16 delegates.
Our training offer
For Volunteer Centres, CVSs and Local Infrastructure Organisations
If you don’t already run volunteer management training sessions in your area, commission us to deliver training for your local organisations. You can either offer free places to participants or charge per person.
For voluntary and statutory organisations
We offer bespoke in-house training for organisations that want to strengthen the skills and confidence of staff involved in recruiting, supporting and managing volunteers. Training sessions can be tailored to reflect your organisation’s volunteering policies, procedures, challenges and priorities, and delivered at a time and place that suits your team. You can also club together with other organisations to share the cost.
Why Partner With Us?
Volunteer Centre Tower Hamlets has been delivering volunteer management training for 18 years; both open-access courses and bespoke in-house training for a wide range of organisations.
Our training is practical, interactive and creates supportive learning environments where staff can reflect on their practice, share experiences, try out new approaches and identify realistic actions they can apply immediately.
Sessions are facilitated by Evelyn Rodrigues, Training & Best Practice Manager at Volunteer Centre Tower Hamlets. Evelyn has over 13 years’ experience delivering training to volunteer managers in London. She is a Certified Trainer, having completed the Learning & Performance Institute’s Trainer Performance Monitoring & Assessment (TPMA). This certification recognises high standards in training delivery against a nationally recognised professional framework.
Our Training Courses
Volunteers and the Law
Understand the legal framework surrounding volunteering, including employment law, safeguarding, insurance, equality, data protection and volunteer expenses.
Good Practice in Managing Volunteers
Explore the essential building blocks of an effective volunteer programme, from supervision and support to communication and recognition.
Dealing with Difficult Situations with Volunteers
Build confidence in handling challenging volunteer situations professionally, fairly and sensitively.
Volunteer Retention
Explore how to keep volunteers engaged, motivated and committed over the long term.
Recruiting Volunteers
Learn practical strategies for attracting, selecting and on-boarding volunteers effectively (tailored to your borough’s context).
Measuring the Difference your Volunteer Programme Makes
Understand how to evidence the impact of volunteering and demonstrate the value volunteers bring — vital for fundraising and organisational sustainability in challenging times.
Developing your Volunteer Policy
Create or refresh a Volunteer Policy that reflects current good practice and supports your organisation’s aims.
Keeping Volunteers Safe
Learn practical approaches to volunteer safety, safeguarding, wellbeing, and managing organisational risks
Diversifying your Volunteer Pool
Explore inclusive approaches to volunteering and practical ways to engage underrepresented communities.
Developing a Volunteering Strategy for your Organisation
Learn how to develop a volunteering strategy aligned with organisational priorities, capacity and community need.
Pricing
Online Training (Via Zoom):
- 1 course, £550.
- 3 courses: £1,485 (10% discount – equivalent to £495 per course).
In-Person Training (delivered at a venue provided by you):
- 1 course: £650.
- 3 courses : £1,755 (10% discount – equivalent to £585 per course)
We are happy to discuss bespoke packages and pricing for organisations wishing to commission more than 3 sessions.
Excellent Value for Money
Comparable half-day online training from national training providers typically costs between £70 and £170 per person. Our online sessions represent excellent value for money, starting from less than £35 per person (based on 16 delegates).
What Participants Say
“Thank you for delivering an excellent session which was very informative and useful. We are keen to commission other sessions in the future”
Meera
Voluntary Action Enfield
"The training was very insightful and provided practical guidance to improve our service for volunteers."
Training participant