Complaints and Feedback

Comments, compliments and complaints policy and procedure

Volunteer Centre Tower Hamlets is a small independent charity. We aim to provide a comprehensive and responsive volunteering infrastructure service to residents and volunteer involving organisations in Tower Hamlets. We strive to provide individuals and organisations with the best possible service within the limited resources available, and to treat everyone fairly, equitably, and with respect.

We welcome feedback about our services. Comments, compliments and complaints help us to recognise where things are working well, or where we need to make improvements. To make a complaint or offer other feedback, please e-mail [email protected] or call 07595 219603 and ask to speak to a manager.

Read our comments, compliments and complaints policy and procedure.