Volunteering at a foodbank during a pandemic

Volunteering during a pandemic. Marzia's story.

Marzia is one of the 2,000 Tower Hamlets volunteers that offered to help during the coronavirus emergency. We asked her a few questions about her volunteering experience.
Tell us a bit about yourself.
I am a half-a-century old woman of Bangladeshi heritage, grew up in India, and have lived in Britain for all my adult life. I have been working in schools and in various community based jobs for nearly three decades.
Why did you decide to volunteer during the coronavirus emergency?
I realised there were many people out there needing help during these uncertain times and wanted to help them in any way I could.
What kind of volunteering did you do?
I carry out phone triage with people who have been referred to receive food parcels at the foodbank. I have mostly helped people from ethnic minority groups from Bangladesh, India and Pakistan as I speak languages from these regions.
Has volunteering during the emergency helped you?
I have been volunteering in various roles before COVID-19 and can honestly say that volunteering has changed my life. It has enormously developed my professional and social skills. But more than that, interacting with people from various sectors of society has taught me a great deal about the weird and wonderful journey called life. And honed in the principles my parents brought me up with, that 'the most important things in life are not things'.
Inspired by Marzia? Sign-up for the Tower Hamlets volunteering hub.

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