Training


 

Training for volunteer managers

Our workshops are designed to be interactive and to give you the chance to try out new ways of working in volunteer management, recruitment and retention.
 

 
 
FREE Peer Learning: Recruiting and Supporting Volunteers with Physical and Learning Disabilities
Wednesday 21 June 2017, 11am - 1pm
 
This practical and interactive workshop will be led by Lorna Grazette and Rob Johnson from REAL, a local Tower Hamlets based organisation that has been helping disabled and non-disabled people work together to share information, provide support and make change happen for over twenty years. Further information about
 
The session will explore good practice in involving volunteers with a range of disabilities including physical impairments and learning disabilities (e.g. dementia, autism etc), specifically:
• Thinking about your organisation’s readiness to involve disabled volunteers and clarifying what and why you want to improve
• Making adjustments in your recruitment, induction and management/support procedures (e.g. accessible application forms and interviews, talking through potential volunteers’ access needs and barriers, adjusting volunteer roles and tasks, managing expectations, involving support workers, thinking about low-cost adjustments, data protection and sharing confidential information about a person’s disability etc).
• Practical tools that you can use e.g. access and emergency evacuation questionnaire
• Legal aspects such as anti-discrimination legislation (Equalities Act), DBS checks for staff and other volunteers, Health & Safety and insurance in relation to disabled volunteers.
• Creating a ‘disability friendly’ culture – including use of terminology and language
 
During the session you will identify challenges for your organisation and come up with practical solutions.
 
The session will take place at REAL, Jack Dash House, 2 Lawn House Close, London E14 9YQ. The venue is easily accessible by public transport. If you have any access needs, including accessible car parking, please state this in your booking.
 
Our training programme is kindly subsidised by the London Borough of Tower Hamlets (LBTH) via a Mainstream Grant. This enables us to offer discounts to certain organisations
 
This session is FREE for voluntary and community sector organisations that are based in Tower Hamlets (must provide a Tower Hamlets postcode) and/or Mainstream Grant-funded (MSG) by Tower Hamlets Council.
Book your place.
 
FREE Peer Learning: Data Protection and Volunteers
Tuesday 11 July 2017, 2pm - 4pm
In May 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The session will cover:
 
• What will your organisation need to start doing now in the run up to the implementation of the GDPR, in relation to volunteers?
• What are the key changes that you need to consider in terms of volunteers' personal data (e.g. getting consent, storing & deleting personal information, subject access requests)
• What policies and processes should organisations put in place to manage volunteers who might have access to service-users’ personal data (e.g. the volunteers might input personal data into the charity’s' database, or have access to personal data on vulnerable clients/young people (under-18s). How can data breaches be avoided?
 
This practical Peer Learning session will be led by Mark Burnett, a fully trained Data Protection Officer and Head of Charity Partnerships at ClearComm, an organisation delivering training, audit and monitoring services on GDPR. He is an experienced fundraiser and marketer and can offer a unique insight into how GDPR will impact on the voluntary sector.
 
Time permitting, this will be followed by an ‘Air and Share’ session for Volunteer Managers to discuss current issues and concerns on any volunteer management topic, and to get input from VCTH staff and other Volunteer Managers in a safe and confidential environment.
 
Our training programme is kindly subsidised by the London Borough of Tower Hamlets (LBTH) via a Mainstream Grant. This enables us to offer discounts to certain organisations
 
This session is FREE for voluntary and community sector organisations that are based in Tower Hamlets (must provide a Tower Hamlets postcode) and/or Mainstream Grant-funded (MSG) by Tower Hamlets Council. Book your place.
 
 

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