Our training is designed to be interactive so volunteer managers get the chance to try out new ways of working. Evelyn Rodrigues, our Training & Best Practice Manager, is a Certified Trainer, having completed the Learning & Performance Institute’s Trainer Performance Monitoring & Assessment (TPMA). This certification demonstrates Evelyn’s skills in delivering effective learning in line with a cross-industry recognised framework.


FREE** Training: Good Practice in Managing Volunteers
Wednesday 22 January 2025, 10.30am–1pm, on Zoom
This practical, interactive, online session will provide an overview of the essential aspects of managing volunteers or coordinating a volunteering programme. It is aimed at both staff who are fairly new to managing volunteers (or have not previously had formal training) as well as those who need a refresher.
By the end of the course, you will;
- Understand the key principles of good practice in managing, supporting and motivating volunteers
- Have identified good practice at each key stage of a ‘volunteer journey’ (eg enquiring, application, interview, induction, support and supervision, exit), as well as in developing roles and managing risks
- Understand the policies and procedures to put in place to recruit and safeguard volunteers
- Know where to find practical support with volunteer management
- Have identified actions to take back to your organisation to improve how volunteers are managed.
The session is on Zoom and is FREE to voluntary sector and public sector organisations with a base/office in Tower Hamlets, or that have services aimed at Tower Hamlets residents.
Venue: Zoom
Priority will be given to voluntary sector organisations with a base/office in Tower Hamlets, or that have services aimed at Tower Hamlets residents
**Cost: Our training programme is funded by the City Bridge Foundation.
The session is FREE to voluntary sector and public sector organisations with a base/office in Tower Hamlets, or that have services specifically aimed at Tower Hamlets residents. However, there is a non-attendance charge of £50 and this charge will be invoiced to your organisation if you do not attend without giving 48 hours’ notice. There is no charge incurred if bookings are cancelled at least 48 hours prior to the start of the session.
For any organisation without a base or services in Tower Hamlets, or private sector/commercial organisations, the session costs £50 per person. The fee is non-refundable, unless you give 48 hours’ notice of cancellation.
Managing Volunteers - Resources
VCTH produces factsheets on managing, recruiting and retaining volunteers so you're always up-to-date with best practice in volunteer management. We also cover topical issues. For instance, we have factsheets on safeguarding during the pandemic or on which roles require a DBS check. Access our factsheets on managing volunteers.